This policy makes the entirety of the Uzinduzi Africa User Privacy Policy.
Uzinduzi Africa
51 Samora Machel Avenue,
Throgmorton Building,
6th Floor, Office Suite 605,
Harare, Zimbabwe.
Effective Date: 10 October 2023
Last Updated: 05 August 2024
Uzinduzi Africa (“we,” “us,” or “our”) operates the website https://uzinduziafrica.com (the “Service”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform, in compliance with relevant privacy laws and regulations.
Information We Collect
1. Personal Data
We collect personal data that you provide directly to us when using the Service, such as:
- Name
- Email address
- Contact information (phone, address)
- Billing information (for payments)
- Shipping details (for plaque delivery)
2. Usage Data
We may also collect information on how you access and use the Service, including:
- Your IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Interactions with our platform features
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience, including:
- Tracking UTM parameters for marketing campaigns
- Monitoring website performance via Google Analytics
- Delivering personalized ads using retargeting tools like Meta Ads and Google Ads
How We Use Your Data
We use the collected data for purposes such as:
- Operating and maintaining our Service
- Processing payments via PayPal or local payment systems
- Delivering plaques and merchandise to fans
- Managing interactive features like album launches and bidding
- Sending service updates and promotional emails
- Improving user experience through analytics and performance monitoring
- Running targeted marketing campaigns
- Storing and managing data securely via trusted hosting providers
Third-Party Service Providers
We collaborate with third-party service providers to deliver key features, including:
- PesePay and PayPal: For payment processing
- Google Analytics and Search Console: For analyzing website traffic and user behavior
- OVH Hosting: For secure data hosting and management
- Meta Ads and Google Ads: For running retargeting campaigns
These providers have access to your personal information only to perform specific tasks on our behalf. They are required to protect your data and not disclose it for other purposes.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. While no system is entirely secure, we continuously improve our practices to ensure the safety of your data.
Cookies and Advertising
We use cookies to:
- Track user interactions for marketing analysis
- Serve personalized retargeting ads
- Enhance platform usability
You can manage cookie preferences through your browser settings. Additionally, you can opt out of personalized ads using tools provided by Google and Meta.
Email Marketing
We may send promotional emails to users who opt-in. These campaigns are personalized based on your interaction with our platform. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails.
Payment Processing
Payments are processed securely via trusted platforms like PesePay and PayPal. Your financial details are encrypted during transactions, and we do not store payment information on our servers.
Your Data Rights
Depending on your location, you may have the following rights:
- Access: Request details of the personal data we hold about you.
- Correction: Request corrections to inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data (subject to legal limitations).
- Opt-Out: Opt out of marketing communications or data tracking.
To exercise any of these rights, contact us at info@uzinduziafrica.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated by posting the updated policy on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- Email: info@uzinduziafrica.com/ complaints@uzinduziafrica.com
- Phone: +263 71 421 9938