Terms of Service

Uzinduzi Africa Terms of Service
Effective Date: 10 October 2023
Welcome to Uzinduzi Africa! These Terms of Service govern your use of our platform,
accessible at www.uzinduziafrica.com, and our services. By accessing or using Uzinduzi Africa,
you agree to comply with and be bound by these terms. Please read them carefully.

  1. Definitions- “Uzinduzi Africa”: Refers to our platform and all associated services offered to users.- “User” or “You”: Refers to any individual or entity accessing or using our platform,
    including artists and fans.- “Artist”: A user who creates and manages content such as virtual album launches.- “Fan”: A user who supports artists by participating in album launches and other activities.- “Plaque”: A physical token representing a fan’s contribution to an album launch.
  2. Acceptance of Terms
    By using Uzinduzi Africa, you confirm that:- You are at least 18 years old or have parental/guardian consent if under 18.- You agree to abide by these Terms of Service and any other policies or guidelines provided by
    Uzinduzi Africa.- You have provided accurate and up-to-date information during registration.
  3. Our Services
    Uzinduzi Africa provides tools and resources for:- Artists to launch albums, showcase their work, and connect with fans.- Fans to financially support artists and receive plaques in recognition of their contributions.

Merchandise design, album art design, financial services, and IP management.

  1. User Accounts- Account Creation: Users must create an account to access our services. Artists must provide
    detailed profile information.- Account Security: Users are responsible for maintaining the confidentiality of their login credentials.- Termination: Uzinduzi Africa reserves the right to suspend or terminate accounts for violations of
    these terms or misuse of the platform.
  2. Payments and Refunds- Currency and Payments: Users can make payments in local or foreign currencies using our
    supported payment gateways.- Refund Policy: Contributions are non-refundable once processed. Contact us at
    payments@uzinduziafrica.com for inquiries.- Plaque Shipping: Plaques are shipped two weeks after the virtual launch event expires. Shipping
    delays may occur due to circumstances beyond our control.
  3. Intellectual Property- Ownership: Uzinduzi Africa retains ownership of all platform-related content, branding, and
    materials.- User Content: Artists retain ownership of their uploaded content but grant Uzinduzi Africa a license
    to use it for promotional purposes.- Prohibited Activities: Users may not copy, distribute, or modify any platform content without
    permission.
  4. Responsibilities and Conduct- Users agree to use the platform for lawful purposes only.

Harassment, hate speech, or any activity that disrupts the platform’s operations is strictly
prohibited.- Artists and fans must provide accurate information for activities such as album launches and
plaque shipping.

  1. Limitation of Liability
    Uzinduzi Africa is not responsible for:- Losses resulting from misuse of the platform.- Shipping delays or errors caused by third-party service providers.- Any indirect, incidental, or consequential damages arising from the use of our platform.
  2. Modifications to the Terms
    We may update these Terms of Service from time to time. Users will be notified of significant
    changes via email or platform announcements. Continued use of Uzinduzi Africa after such updates
    constitutes acceptance of the revised terms.
  3. Contact Information

    For questions or concerns regarding these terms, please contact us:-

    Address: 51 Samora Machel Avenue, Throgmorton Building, 6th Floor, Office Suite 605

    Email: info@uzinduziafrica.com/ complaints@uzinduziafrica.com

    Phone: +263 71 421 9938

    Working Hours: Weekdays: 0800hrs – 1700hrs | Weekends: 0900hrs – 1500hrs


    By using Uzinduzi Africa, you acknowledge that you have read, understood, and agree to these
    Terms of Service.

    Thank you for being part of our mission to grow the arts industry in Africa!